Thursday, 28 January 2016

Shopping Small - Why we love our customers

Dear Indie Shop Customer,

When you Shop Small, you're not just paying money to a company, you're putting money straight in our actual pocket.

For me, you're paying towards our dinner. You're paying for that car repair that comes from nowhere and I have no idea how we're going to afford it. The relief in the beginning of small business when you hear that email ping on your phone in the supermarket and realise that someone has made an order that will pay for your shopping. Most importantly you're allowing me to have a job that allows me to be here everyday and look after my children at home.

We try hard to add extras to your order that only an indie business can - a hand written note, maybe a flyer or postcard that we've designed ourselves (it hasn't come from our art department because we don't have one) We've packed your order while our babies nap in the next room. We picture that you'll love opening your parcel.

The fact that you've chosen to persevere with our clunky website or slow payment processing - we love you for that and we're more grateful than you realise.

Thank you for every penny you've sent our way,

Lots of love,

A Small Business Owner

Some of my favourite Indie Business'

Lucky Dip Club
Dotty Cuckoo
I Like Cats
Retro Kids

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